When you make a booking you are agreeing to be bound by these terms and conditions. When you make a booking on behalf of other people you are also confirming that you are authorised to do so and acknowledge that all members of your party agree to these terms and condition.
When your booking has been made a confirmation will be sent to you by email , using the details that you have supplied during the booking process.
Please check the details of your confirmation thoroughly as soon as you receive it. Please contact us immediately if any of the details are incorrect or incomplete. We will always do our best to rectify any mistakes or accommodate any alterations you want to make. However, we cannot accept liability for any inaccuracies that are not bought to our attention or for any incorrect information you have supplied.
The credit card number entered to make the booking is used as a guarantee only. A charge will not be made unless a cancellation is made or you fail to arrive. (see below). Payment in full must be made at the Inn. Unless stated as part of your booking, additional items such as (but not limited to) food, drinks, newspapers, telephone, etc. are not chargeable and must be paid for when purchased.Private Hire or Exclusive Use – a charge/fee will apply when taking the house and staff on an exclusive basis depending on availability. The term “house” in this instance means the whole of the facilities bar/restaurant and rooms.
Individual bookings may be cancelled up to 12.00pm, 48 hours prior to arrival without charge.
If a cancellation is made after this time or you fail to arrive, the accommodation for the first night will be charged to the credit card number given at the time of booking.
Any remaining part of the booking will be cancelled after 6.00pm that evening if we have not received any further instructions from you.
Where a cancellation involves multiple rooms, the charge will apply to each room cancelled.
We will only make a charge if we are not able to resell the room
All room rates quoted are valid for one room and one night include VAT at the appropriate rate. Prices include breakfast. Whilst every effort is made to honour the prices quoted, Wild Honey Inn reserves the right to apply increases in the event of changes in Government legislation or tax rates.
The price of your booking will not increase once you have received your confirmation.
Balance of payment is required in full at the end of your stay, additional items such as (but not limited to) food, drinks, newspapers, etc. are NOT chargeable to your room and must be paid for when purchased (on purchase/as you go). Do not presume we have your credit card details if you booked online!
Any damage caused to the hotel, fixtures and fittings or equipment will result in a charge to remedy any such damage. This also includes any costs we incur in order to clean a room as a result of a customer smoking in the room.
In the event of an emergency or natural disaster and the Inn has to cancel any booking, an alternative date or venue will be offered.